OL 1200.01: Student Support and Advocacy in Online Learning, 2025

At times, students face personal challenges or have emotional needs that impact their academic progress, social development, or emotional well-being. Instructors may be the first point of contact for students experiencing external stress, presenting them with the opportunity to recognize signs of stress before others do. 

This course will teach you where to direct students for assistance, when to handle concerns yourself, how to identify urgent concerns, best practices for alleviating stress, and how to foster an inclusive learning environment. 

Please note that this course addresses processes and resources for World Campus, which might differ from those at your home campus. Nonetheless, recommended actions represent general best practices. 

Course Objectives 

After taking this course, you should be able to do the following: 

• foster an inclusive learning environment in your course
• effectively recognize and make referrals for students experiencing mental health concerns
• effectively address concerns about student behavior and care
• locate appropriate forms and resources